Never chase losses
Increasing play to recover money can deepen harm. Do not borrow money or use funds needed for travel, bills or savings.
CORE PRINCIPLE
Gambling is entertainment.
Gambling should never be treated as income, investment or a solution to financial difficulty. Outcomes are uncertain and losses are possible. Decide what you can comfortably spend before entering the salon and stop when that amount is reached.
Set a time limit as well as a financial limit. Monitor expenditure through the cashier record, take regular breaks, and allow time for the ship’s other amenities.
Check your condition
Avoid gambling when intoxicated, distressed, angry, fatigued or under pressure. Step away and speak to staff if play no longer feels controlled.
Use personal controls
Casino staff can discuss time or financial controls, temporary restrictions and self-exclusion. A self-exclusion request restricts access according to the vessel procedure explained at the time.
Age and identity
The minimum age depends on the route, jurisdiction and vessel policy. Identification may be required at entry and at the cashier desk.
Legal operating limits
The casino salon may close in ports and territorial waters. Operating hours change with legal, navigational and operational conditions.
Independent support
Guests seeking further help should ask casino staff or a healthcare professional for jurisdiction-appropriate independent support relevant to their place of residence.
Pause early.
If gambling stops feeling like leisure, stop immediately. Ask the casino manager for assistance with a temporary restriction or self-exclusion before returning to your room or another ship venue.